Last Updated: June 2026
Welcome to Cotton Crew. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through third-party payment providers)
Order Information
- Products purchased
- Order history
- Delivery preferences
- Customization requests (if applicable)
Technical Information
- IP Address
- Browser type and version
- Device information
- Website usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products and services
- Communicate order updates
- Respond to customer inquiries
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
- Send promotional emails and offers (only where permitted)
3. Payment Security
We do not store your complete payment card details on our servers.
Payments are processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Provide a better shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary, including:
- Shipping and logistics partners
- Payment processors
- Website hosting providers
- Marketing and analytics service providers
- Government authorities when required by law
6. Data Retention
We retain your information for as long as necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
7. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal data where legally permissible
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
8. Data Security
We implement reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of internet transmission is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of those websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Cotton Crew
Address:
131, Afzalpur, Near Bharat City, Loni Road, Ghaziabad, Uttar Pradesh, India
Phone:
+91 7011095615
Email:
cottoncrew07@gmail.com
We are committed to addressing your concerns and protecting your privacy.